Terms of Service

Please read these Terms of Service carefully before using the website pizza-pequods.top or any services offered by Pequod's Pizza. By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

1. Acceptance of Terms

By accessing, browsing, or using the website located at pizza-pequods.top (the "Website") or by placing an order, using any features of our platform, or otherwise engaging with Pequod's Pizza ("Company," "we," "us," or "our"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (the "Terms"), along with our Privacy Policy, which is incorporated herein by reference.

These Terms constitute a legally binding agreement between you ("User," "Customer," or "you") and Pequod's Pizza. This agreement governs your access to and use of our Website, online ordering platform, mobile features, and any related services we provide in connection with the purchase and delivery or pickup of food products.

If you are using our services on behalf of an organization, business, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In that case, "you" and "your" will refer to that entity.

You must be at least 13 years of age to use this Website. If you are under 18 years of age, you represent that a parent or legal guardian has reviewed and agreed to these Terms on your behalf. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent, consistent with the Children's Online Privacy Protection Act (COPPA).

2. Description of Services

Pequod's Pizza operates as a food service provider offering the following services through our Website and physical locations:

• Online Ordering: Customers may browse our menu and place orders for food and beverages for delivery or in-store pickup through our Website or affiliated ordering platforms.
• Dine-In Services: We offer dine-in experiences at our physical restaurant location(s), subject to availability, hours of operation, and applicable health and safety regulations.
• Delivery Services: We may offer delivery of food products directly or through third-party delivery partners. Delivery availability, fees, minimum order requirements, and estimated delivery times are subject to change without notice.
• Catering and Group Orders: We may offer catering services for events and large group orders, subject to advance notice requirements and additional terms communicated at the time of the catering inquiry.
• Promotions and Loyalty Programs: We may, from time to time, offer promotional discounts, coupon codes, or loyalty reward programs, which are subject to their own terms and conditions.
• Gift Cards: We may offer physical or digital gift cards, subject to applicable terms disclosed at the point of purchase.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, and without liability to you or any third party. Menu items, prices, and availability are subject to change at our sole discretion.

Our Website may contain links to third-party websites, platforms, or services (including third-party delivery services). We are not responsible for the content, terms, or privacy practices of any third-party services, and your use of those services is governed by their respective terms of service and privacy policies.

3. User Accounts and Registration

Certain features of our Website, including online ordering and participation in loyalty programs, may require you to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information during registration.
• Maintain and promptly update your account information to keep it accurate and complete.
• Maintain the confidentiality of your account credentials, including your password.
• Accept full responsibility for all activities that occur under your account.
• Notify us immediately at [email protected] if you suspect any unauthorized use of your account or any other security breach.

We reserve the right to suspend or terminate your account at our sole discretion if we have reason to believe that any information you have provided is inaccurate, false, or incomplete, or if you have violated any provision of these Terms.

You may not transfer or assign your account to any other person or entity. You may not create multiple accounts for the purpose of abusing promotions or circumventing account restrictions.

4. User Obligations and Prohibited Activities

As a condition of your use of our Website and services, you agree to comply with all applicable federal, state, and local laws and regulations, including those of the United States. You further agree that you will not engage in any of the following prohibited activities:

4.1 General Prohibited Conduct

• Using the Website for any unlawful purpose or in violation of any applicable laws or regulations.
• Attempting to gain unauthorized access to any portion of our Website, servers, databases, or systems.
• Introducing viruses, malware, ransomware, spyware, or any other harmful code or software into our systems.
• Engaging in any form of automated data collection, scraping, crawling, or harvesting of content from our Website without our express written consent.
• Impersonating any person or entity or misrepresenting your affiliation with any person or entity.
• Using our Website to transmit unsolicited communications (spam) or to engage in any form of fraudulent activity.
• Interfering with or disrupting the integrity or performance of our Website or the servers and networks connected to it.
• Attempting to reverse engineer, decompile, or disassemble any portion of our Website's software or code.
• Collecting or storing personal information about other users without their express consent.
• Using our Website or services in any manner that could damage, disable, overburden, or impair our infrastructure.

4.2 Order and Payment Conduct

• Placing fraudulent, false, or fictitious orders.
• Using stolen, fraudulent, or unauthorized payment methods to complete transactions.
• Abusing promotional codes, discounts, or loyalty rewards in a manner inconsistent with their intended use.
• Submitting false chargebacks or payment disputes in bad faith.
• Refusing to accept deliveries for valid, confirmed orders without legitimate cause.

We reserve the right to refuse service, cancel orders, terminate accounts, and take appropriate legal action against any user who violates these Terms or engages in any prohibited activities.

5. Intellectual Property Rights

All content on the Website, including but not limited to text, graphics, logos, images, photographs, audio clips, video clips, data compilations, software, and the overall design and layout of the Website (collectively, the "Content"), is the exclusive property of Pequod's Pizza or its licensors and is protected by United States copyright, trademark, trade dress, and other applicable intellectual property laws.

The Pequod's Pizza name, logo, and all related marks, trade names, and product names are trademarks or registered trademarks of Pequod's Pizza in the United States and/or other jurisdictions. You may not use any of our trademarks without our prior written consent.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website solely for your personal, non-commercial use in connection with ordering food and using our services. This license does not include the right to:

• Copy, reproduce, distribute, republish, download, display, post, or transmit any portion of the Content in any form or by any means.
• Modify, create derivative works of, adapt, or translate any portion of the Content.
• Use the Content for any commercial purpose or for any public display, whether commercial or non-commercial.
• Remove or alter any copyright, trademark, or other proprietary notices from the Content.

Any unauthorized use of the Content immediately and automatically terminates the license granted to you and may constitute a violation of applicable intellectual property laws, for which you may be held liable.

If you submit any reviews, feedback, suggestions, ideas, recipes, images, or other content to us through our Website or social media channels ("User Content"), you grant Pequod's Pizza a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in any medium and for any purpose, including marketing and promotional purposes, without compensation to you.

6. Payment Terms

When you place an order through our Website or affiliated ordering platforms, you agree to pay all applicable charges, including the price of the food items ordered, applicable taxes, delivery fees, service fees, and any other charges disclosed at the time of your order.

6.1 Pricing

All prices displayed on our Website are in U.S. dollars and are subject to change at any time without notice. Prices may vary depending on your location, the method of ordering, and applicable third-party delivery platforms. We make reasonable efforts to ensure pricing accuracy on our Website, but we are not liable for any pricing errors and reserve the right to cancel orders placed at incorrect prices.

6.2 Payment Methods

We accept major credit and debit cards, and may accept other payment methods as disclosed on our Website at the time of checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and that all payment information you provide is accurate and complete.

6.3 Taxes

You are responsible for all applicable federal, state, and local taxes on your purchase. Sales tax will be calculated and applied to your order in accordance with applicable laws in your jurisdiction.

6.4 Refunds and Cancellations

All food orders are generally considered final once confirmed. If you have a concern about the quality, accuracy, or safety of your order, please contact us immediately at [email protected]. Refunds or credits may be issued at our sole discretion and in accordance with applicable consumer protection laws. We are not responsible for dissatisfaction arising from personal taste preferences once an order is fulfilled as described.

6.5 Promotional Codes and Discounts

Promotional codes and discounts are subject to their specific terms and conditions, including expiration dates, minimum order requirements, and restrictions on combining with other offers. We reserve the right to withdraw or modify promotions at any time.

7. Disclaimers

YOUR USE OF OUR WEBSITE AND SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR WEBSITE, SERVICES, AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

PEQUOD'S PIZZA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, TIMELINESS, OR COMPLETENESS OF ANY CONTENT ON THE WEBSITE, INCLUDING MENU ITEMS, NUTRITIONAL INFORMATION, ALLERGEN INFORMATION, OR PRICING.
• WARRANTIES THAT DEFECTS IN THE WEBSITE WILL BE CORRECTED.

Allergen and Nutritional Information Disclaimer: We make reasonable efforts to provide accurate allergen and nutritional information. However, our food products are prepared in facilities that handle a wide variety of ingredients, and cross-contamination may occur. We cannot guarantee that any menu item is completely free of any allergen. Customers with severe food allergies or dietary restrictions should exercise caution and contact us directly before placing an order.

Third-Party Services Disclaimer: We are not responsible for the actions, omissions, errors, or representations of any third-party delivery partners, payment processors, or other service providers. Your use of third-party services is subject to those parties' own terms and conditions.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, INCLUDING THE LAWS OF THE UNITED STATES, PEQUOD'S PIZZA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SERVICE PROVIDERS, AND SUCCESSORS SHALL NOT BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, OUR WEBSITE OR SERVICES.
• ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES.
• ANY DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA.
• ANY DAMAGES RESULTING FROM THE CONDUCT OF ANY THIRD PARTY IN CONNECTION WITH OUR SERVICES.
• ANY DAMAGES RESULTING FROM FOOD ALLERGIC REACTIONS WHERE YOU FAILED TO DISCLOSE KNOWN ALLERGIES OR FAILED TO EXERCISE REASONABLE CAUTION DESPITE AVAILABLE ALLERGEN INFORMATION.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100.00) OR (B) THE TOTAL AMOUNT YOU PAID TO US IN THE THIRTY (30) DAYS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY. IN SUCH STATES, OUR LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. IF YOU ARE A CONSUMER IN A STATE WHERE SUCH LIMITATIONS ARE PROHIBITED, SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

The limitations of liability set forth in this Section reflect a reasonable allocation of risk between you and Pequod's Pizza and are a fundamental element of the basis of the bargain between the parties. Pequod's Pizza would not be able to provide services to you on an economically feasible basis without these limitations.

9. Indemnification

You agree to defend, indemnify, and hold harmless Pequod's Pizza and its officers, directors, employees, contractors, agents, licensors, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service.
• Your use or misuse of our Website or services.
• Your violation of any applicable federal, state, or local law or regulation.
• Your violation of any third-party rights, including without limitation any intellectual property, privacy, or proprietary rights.
• Any User Content you submit, post, or transmit through our Website.
• Any dispute or issue between you and any third party, including delivery drivers or other users.
• Your fraudulent, negligent, or intentionally wrongful conduct.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any such matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

10. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States and the applicable laws of the state in which Pequod's Pizza's principal place of business is located, without regard to its conflict of law provisions.

To the extent that any lawsuit or court proceeding is permitted under these Terms, you and Pequod's Pizza agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within the applicable jurisdiction of Pequod's Pizza's principal place of business for the purpose of litigating all such disputes.

Our services are operated from the United States. We do not represent or warrant that our Website or services are appropriate or available for use in other locations. If you access our Website from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

These Terms shall be interpreted in accordance with the Federal Arbitration Act (FAA), 9 U.S.C. § 1 et seq., with respect to any arbitration provisions contained herein, and with applicable federal consumer protection laws, including the Federal Trade Commission Act (FTC Act), 15 U.S.C. § 41 et seq., where applicable.

11. Dispute Resolution

11.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to contact us first and attempt to resolve any dispute informally. You may contact us at [email protected] to describe the nature of your complaint and desired resolution. We will make good-faith efforts to resolve the dispute within thirty (30) days of receipt of your complaint.

11.2 Binding Arbitration

IF WE CANNOT RESOLVE A DISPUTE INFORMALLY, YOU AND PEQUOD'S PIZZA AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY THEREOF, OR THE USE OF OUR SERVICES, SHALL BE RESOLVED BY BINDING ARBITRATION RATHER THAN IN COURT.

Arbitration shall be conducted by a recognized arbitration organization under its then-current rules. The arbitration shall be conducted in English, and any arbitration proceedings shall take place in the county or jurisdiction of Pequod's Pizza's principal place of business, unless otherwise required by applicable law. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending the outcome of arbitration.

11.3 Class Action Waiver

YOU AND PEQUOD'S PIZZA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

11.4 Jury Trial Waiver

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU WAIVE YOUR RIGHT TO A JURY TRIAL IN ANY LEGAL PROCEEDING ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES.

11.5 Statute of Limitations

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of our services or these Terms must be filed within one (1) year after such claim or cause of action arose, or be forever barred.

12. Term and Termination

These Terms of Service are effective as of the date you first access our Website or use our services and shall remain in full force and effect until terminated in accordance with this Section.

We reserve the right, in our sole discretion, to:

• Terminate or suspend your access to our Website and services at any time, with or without cause and with or without notice.
• Delete your account and all associated data in accordance with our Privacy Policy.
• Refuse service to any person or entity for any lawful reason.
• Discontinue any feature, service, or aspect of our Website at any time.

Grounds for termination may include, but are not limited to: violation of these Terms, fraudulent activity, abusive behavior toward our employees or other customers, chargebacks filed in bad faith, or any conduct that we determine, in our sole discretion, to be harmful to our business, reputation, or other users.

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion.

Upon termination of your account or access, all licenses and rights granted to you under these Terms will immediately terminate. The following Sections shall survive termination: Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification, Governing Law and Jurisdiction, Dispute Resolution, and any other provisions that by their nature should survive termination.

13. Changes to Terms

Pequod's Pizza reserves the right to modify, update, or replace these Terms of Service at any time at our sole discretion. We will notify you of material changes by:

• Posting the updated Terms on our Website at pizza-pequods.top with a revised "Last Updated" date.
• Sending an email notification to the address associated with your account (if applicable).
• Displaying a prominent notice on our Website for a reasonable period following the update.

Your continued use of our Website or services after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must immediately stop using our Website and services and, if applicable, delete your account.

We encourage you to review these Terms periodically to stay informed of any updates. The most current version of these Terms will always be available at pizza-pequods.top.

In the event of a conflict between any previous version of these Terms and the current version, the current version shall prevail.

14. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, void, or unenforceable for any reason, including as a result of a conflict with applicable law, then such provision shall be deemed severed from these Terms to the minimum extent necessary, and the invalidity, illegality, or unenforceability of that provision shall not affect the validity, legality, or enforceability of the remaining provisions of these Terms.

In such a case, the remaining provisions of these Terms shall continue in full force and effect, and the invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the parties to the greatest extent possible.

The failure of Pequod's Pizza to enforce any right or provision under these Terms shall not constitute a waiver of that right or provision. A waiver of any right or provision will be effective only if made in writing and signed by an authorized representative of Pequod's Pizza.

15. Additional Legal Provisions

15.1 Entire Agreement

These Terms of Service, together with our Privacy Policy and any other agreements or policies expressly incorporated by reference herein, constitute the entire agreement between you and Pequod's Pizza with respect to your use of our Website and services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter.

15.2 No Third-Party Beneficiaries

These Terms do not and are not intended to confer any rights or remedies upon any person or entity other than you and Pequod's Pizza.

15.3 Assignment

You may not assign, delegate, or transfer any of your rights or obligations under these Terms without our prior written consent. We may freely assign our rights and obligations under these Terms, including in connection with a merger, acquisition, sale of assets, or by operation of law, without notice to you.

15.4 Force Majeure

Pequod's Pizza shall not be liable for any failure or delay in performance of its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic or epidemic, war, terrorism, riots, strikes, governmental action, power outages, internet or telecommunications failures, or supply chain disruptions.

15.5 Electronic Communications

By using our Website and creating an account, you consent to receiving electronic communications from us, including email notices, promotional offers, and operational updates. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

15.6 Accessibility

Pequod's Pizza is committed to making our Website accessible to individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable web accessibility standards. If you experience accessibility barriers on our Website, please contact us at [email protected] so we can address your concern.

16. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service, your rights, or our services, please do not hesitate to contact us using the information below:

We will make reasonable efforts to respond to all inquiries within a reasonable timeframe. For urgent matters relating to food safety, allergic reactions, or health concerns, please contact your local emergency services immediately.

These Terms of Service were last updated on April 25, 2026, and are effective as of that date.